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How goodbet Handles Your Personal Information

Your account data — including your name, contact details, and payment activity through bKash, Nagad, or Rocket — is handled with care and used only to run your account and process your transactions.

Account data protectedbKash, Nagad, Rocket payment recordsNo third-party data sellingYour right to request deletion

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DATA SECURITY

How We Protect and Manage Your Information

Your account security is maintained through a combination of technical controls and account-level verification steps. Here is how we handle the key areas of data protection.

Encryption in Transit

All data exchanged between your device and our servers — including bKash, Nagad, and Rocket payment details — is encrypted using SSL. Your credentials are never sent in plain text.

Account Access Controls

Login is protected by OTP verification sent to your registered phone number. If we detect a login from an unfamiliar device, we require re-verification before granting access.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable financial regulations after closure. You can request a summary of what we hold.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of your records, or ask for deletion of data we no longer need to hold. Submit requests via live chat or email with your account details.

What Data We Collect and Why

goodbet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information needed to verify your identity and process payments — your name, phone number, email address, and the mobile wallet details you use to deposit or withdraw via bKash, Nagad, or Rocket. We also collect device and session

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data, such as your IP address, browser type, and login timestamps, to keep your account secure and detect unusual activity. Transaction records are retained as required by applicable financial and regulatory obligations. We do not sell your personal data to third parties. Data shared with payment
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processors — including bKash, Nagad, and Rocket — is limited strictly to what those processors need to complete your transaction. Any marketing communication we send is based on your account activity, and you can opt out at any time through your account settings. Availability of this
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service depends on your local law and the eligible regions we operate in. If you access the platform from a jurisdiction where online betting is restricted, we may limit or suspend your account in line with those requirements.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Team online

Live Chat

Start a chat from your account dashboard. Our team can handle data access and correction requests during support hours.

Email Support

Send your privacy request to our support address. Include your registered phone number and the nature of your request for a faster response.

Account Settings

Some data preferences — including marketing opt-outs and linked wallet details — can be updated directly inside your account settings page.

Privacy Policy Questions Answered

Here are the questions we hear most often about how your data is handled on goodbet.

We collect your name, phone number, email address, and the mobile wallet details — bKash, Nagad, or Rocket — you use for transactions. Device and session data is also logged for security purposes.

We share payment data only with the processors needed to complete your transaction, such as bKash, Nagad, or Rocket. We do not sell your personal information to advertisers or data brokers.

Your data is kept while your account is active and for the period required by applicable financial regulations after you close it. You can request a summary of what we currently hold.

Contact us via live chat or email with your registered phone number and your request. We will locate your records and respond within a reasonable timeframe in line with applicable rules.

Yes. You can update your linked bKash, Nagad, or Rocket wallet details directly in your account settings. For security, changes to payment details may trigger an OTP verification step.

After account closure, we retain only the records we are required to keep under applicable financial and regulatory obligations. Data no longer needed is deleted or anonymised according to our retention schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountgoodbet Login InfoGoodbet Banking

How goodbet Handles Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit

Account Access Controls

Data Retention

Your Right to Request Changes

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Privacy Policy Questions Answered

01 What personal information does goodbet collect when I open an account?

02 Does goodbet share my data with third parties?

03 How long does goodbet keep my account data?

04 How do I request a copy or deletion of my personal data?

05 Can I update the payment details linked to my account?

06 What happens to my data if I close my account?

Privacy Policy

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